How does this site work?
To purchase any product, you need to have an account. This account will be provided by the khaaty.life admin.
How can I contact you?
You can always contact us through the Contact Us page on khaaty.life.
What are your delivery hour?
The khaaty.life team will contact you via your phone number. Based on your availability, we will schedule the delivery date and time accordingly.
How do I know what my order is here?
Our team will contact you as soon as your delivery arrives at your location.
How do I pay?
We accept cash and bKash payments.
Do you serve my area?
Currently, we only deliver within Dhaka city.
I can't find the product I am looking for. What do I do?
Please let us know the product you’re looking for by contacting us. Our team will notify you when it becomes available.
My order is wrong. What should I do?
Please contact us immediately and let us know the issue. We will work to resolve it promptly.
What if the item is out of stock?
We will do our best to source the product. If we are unable to do so, we will notify you via email or phone call.
What about the prices?
We do not compromise on product quality. Prices are set based on quality, and we strive to offer them at reasonable rates. If you feel a product is overpriced, please let us know.
What is your refund policy?
If you have made an advance payment and we are unable to source or deliver the product, we offer a refund policy of up to 14 days in most cases.
How are your products sourced?
Most of our products are produced in-house to ensure authenticity. For items we do not produce, we carefully monitor our suppliers to maintain quality standards.